Effective Date: August 22, 2025

DentaliQ LLC, DBA Digital Canvas Marketing (“Company,” “we,” “our,” or “us”)

These Terms & Conditions (“Agreement”) govern the provision of services by Digital Canvas Marketing to clients (“Client,” “you,” or “your”). By engaging our services, you agree to these terms.

1. Business Information

Company Name: DentaliQ LLC, DBA Digital Canvas Marketing

Business Address: 4231 Balboa Ave #1353, San Diego, CA 92117

Contact: admin@digitalcanvasmarketing.com | (813) 491-7717

Governing Law & Venue: This Agreement is governed by the laws of the State of California. Any disputes shall be resolved in San Diego County, California, as outlined in Section 10.

2. Services Covered

The Company provides digital services including, but not limited to:

• Web Design & Development
• Search Engine Optimization (SEO)
• Pay-Per-Click (PPC) Advertising & Campaign Management
• Software-as-a-Service (SaaS) Solutions

   

Services are subscription-based and billed on a recurring basis. Deliverables are digital-only.

3. Payment Terms

• Billing: All services are billed via auto-billing subscription.
• Declined/Disputed Payments: Failure to maintain an active payment method will result in suspension of services until resolved. Chargebacks or disputes will incur additional fees.
• Refunds: All payments are non-refundable.
• Outstanding Balances: Any unpaid invoices must be satisfied in full before cancellation is finalized.

   

4. Client Responsibilities

The Client agrees to:

• Provide all necessary content, images, approvals, and access credentials promptly.
• Understand that project delays caused by Client failure to provide required materials may result in timeline extensions or additional fees.
• Acknowledge that third-party platforms (Google Ads, Meta/Facebook, hosting providers, domain registrars, etc.) are outside the Company’s control, and the Company is not responsible for downtime, errors, suspensions, or policy changes.

   

5. Intellectual Property & Ownership

• Final deliverables created specifically for the Client shall be owned by the Client once full payment is received.
• The Company retains ownership of:
  • Proprietary templates, frameworks, and internal systems,
  • Any pre-existing intellectual property used in services.
• The Company reserves the right to showcase completed projects, screenshots, or case studies in its portfolio and marketing materials.
• Accounts such as Google Ads, Facebook Ads, and domains remain the Client’s property.

   

6. Confidentiality & Data Protection

• The Company may, on a case-by-case basis, handle sensitive data such as login credentials or client records.
• The Company applies best practices for HIPAA, ADA, and privacy compliance, but ultimate compliance remains the Client’s responsibility.
• The Company shall not be held liable for breaches caused by third-party providers or Client negligence.

   

7. Limitations of Liability

The Client acknowledges and agrees that the Company:

• Does not guarantee specific results from SEO, PPC, or digital campaigns.
• Is not responsible for downtime, hosting/server issues, or data loss.
• Cannot guarantee traffic, search rankings, or return on ad spend.
• Is not liable for third-party suspensions/bans, which are especially common in regulated industries such as healthcare.
• Limits liability in any dispute to the amount paid by Client in the last 90 days.

   

8. Termination & Cancellation

• Services are month-to-month, with no long-term contracts.
• Client may cancel services with 30 days’ written notice.
• The Company may terminate services immediately for:
  • Non-payment,
  • Abuse of staff,
  • Illegal activities,
  • Violation of platform terms of service.
• Outstanding invoices remain due in full upon termination.

   

9. Other Protections

• Force Majeure: The Company is not liable for delays or failures caused by events outside its reasonable control (e.g., natural disasters, internet outages, government restrictions).
• Indemnification: Client agrees to indemnify and hold harmless the Company against claims arising from content, images, or materials provided by the Client, including intellectual property violations.
• Modification: The Company may update these Terms at any time. Continued use of services constitutes acceptance of the revised terms.
• Severability: If any provision of this Agreement is deemed invalid, the remaining provisions remain enforceable.

   

10. Dispute Resolution

• Arbitration First: Any dispute arising from this Agreement shall first be submitted to binding arbitration in San Diego County, California, under the rules of the American Arbitration Association.
• If arbitration is unavailable or unenforceable, disputes shall be resolved in the state or federal courts of San Diego County, California.
• Each party shall bear its own legal costs, unless otherwise ordered by the arbitrator or court.

   

11. Entire Agreement

This Agreement constitutes the full and complete understanding between the Company and the Client, superseding all prior discussions or proposals.