Terms and Conditions
Welcome to DentaliQ LLC, doing business as Digital Canvas (“Digital Canvas,” “we,” “our,” or “us”). By subscribing to or using our services, you (the “Client,” “you,” or “your”) agree to these Terms and Conditions. Please read them carefully before using our services.
Introduction
These Terms and Conditions (“Terms”) govern your use of Digital Canvas’s subscription-based internet marketing, website design, and software-as-a-service (SaaS) solutions. By subscribing to our services, you agree to be bound by these Terms.
Services Provided
Digital Canvas offers subscription-based services, including but not limited to internet marketing and advertising campaigns, website design and maintenance, and SaaS tools and software solutions. Specific deliverables and service details will be outlined in your subscription plan and any supplemental documentation provided by Digital Canvas.
Payment Terms
Subscriptions are billed on a monthly basis unless otherwise agreed in writing. Payments are due in advance of services and must be made via the accepted payment methods listed in your account settings. Late payments may result in service interruptions or suspension until payment is received.
Cancellation Policy
Digital Canvas does not require contracts; however, you must provide a minimum of 30 days’ written notice to cancel your subscription. Cancellations must be sent to the designated contact email or form. Services will continue through the end of the final billing cycle following the 30-day notice period. No partial refunds will be issued for unused portions of the billing cycle.
Changes to Services or Pricing
Digital Canvas reserves the right to modify or discontinue any service or subscription plan with prior notice. Pricing changes will be communicated at least 30 days in advance. Continued use of services after pricing changes constitutes your agreement to the new rates.
Client Responsibilities
You agree to provide accurate and complete information necessary for the performance of our services. You are responsible for ensuring your compliance with any applicable laws, regulations, or guidelines related to your use of our services. Digital Canvas is not liable for outcomes resulting from incomplete or inaccurate information provided by you.
Service Availability and Downtime
Digital Canvas strives to maintain optimal service availability but does not guarantee uninterrupted or error-free access. Scheduled maintenance or unforeseen outages may occur, and we will make reasonable efforts to notify clients in advance of planned disruptions.
Performance Metrics and Deliverables
While Digital Canvas will use reasonable efforts to achieve the goals outlined in your subscription plan, we do not guarantee specific results or performance metrics, such as increased website traffic, leads, or sales.
Intellectual Property
All content, materials, and deliverables created by Digital Canvas remain our intellectual property until payment is made in full. Upon full payment, you will be granted a non-exclusive license to use the deliverables for your intended purposes.
Third-Party Tools and Integrations
Digital Canvas utilizes third-party tools, including Go High Level, to provide CRM and related services. We are not responsible for the performance, availability, or data security of third-party platforms. Any issues related to third-party tools must be addressed with the respective provider.
Data Ownership and Retention
All data generated through Digital Canvas’s services remains the property of the Client. Digital Canvas reserves the right to delete data 30 days after the termination of the subscription unless otherwise agreed in writing. Clients may request data transfer prior to termination.
Non-Solicitation Clause
The Client agrees not to solicit, hire, or contract any employee or contractor of Digital Canvas for a period of 12 months following the termination of services. Exceptions may be granted in writing by Digital Canvas.
Acceptable Use Policy
Clients must not use Digital Canvas’s services for any unlawful purpose, including but not limited to spamming, distributing malicious software, or violating third-party rights. Violations of this policy may result in immediate termination of services.
Limitation of Liability
Digital Canvas will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. Our total liability is limited to the amount paid by you in the three months preceding the event giving rise to the claim.
Termination
Digital Canvas reserves the right to terminate your subscription at any time for violations of these Terms or non-payment. Upon termination, all services will cease, and outstanding balances will remain due.
Confidentiality
Both parties agree to maintain the confidentiality of all proprietary and sensitive information shared during the course of the subscription.
Privacy Policy
Digital Canvas collects and processes personal data in accordance with our Privacy Policy.
HIPAA Compliance
Digital Canvas is not a HIPAA-compliant service provider and does not offer services that comply with the Health Insurance Portability and Accountability Act (HIPAA). It is the Client’s responsibility to ensure that no protected health information (PHI) is shared, processed, or stored in connection with our services.
Dispute Resolution
Any disputes arising under these Terms will be resolved through mediation or arbitration in the jurisdiction of California, unless otherwise agreed by both parties.
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
Contact Information
For questions, concerns, or notices, contact us at DentaliQ LLC DBA Digital Canvas.
admin@digitalcanvasmarketing.com
+1 858-330-5923